Purpose
To ensure that all appeals submitted to payers comply with each payer’s unique requirements, including timelines, documentation, forms, and policy updates. This increases the likelihood of successful appeals and maintains compliance with contractual and regulatory obligations.
Policy
All appeals must be prepared and submitted in accordance with the specific requirements of the payer involved. Staff must use the most current payer guidelines, forms, and contact information, and must adhere to payer-specific timelines for appeal submission.